Free delivery from 180 € in metropolitan France.

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TERMS OF SALES

These conditions of sale are concluded on the one hand by the company Alma Lua with a share capital of € 14,000 whose head office is located at 3 rue des goélands, 64200 Biarritz, registered in the Trade and Companies Register of Bayonne under the number 89791168100012 hereinafter referred to as "Alma Lua" and managing the site www.almalua.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.almalua.com hereinafter referred to as "the buyer".

Article 1: object

These conditions of sale aim to define the contractual relationship between Alma Lua and the buyer and the conditions applicable to any purchase made through the website. www.almalua.com . The acquisition of a product through this site implies unreserved acceptance by the purchaser of these conditions of sale, which the purchaser acknowledges having read before placing his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.almalua.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to engage under these general conditions of sale.

Alma Lua company retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

Article 2. Products

The products offered are those which appear on the site www.almalua.com of the Alma Lua company , in the limit of the available stock. Alma Lua company reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description showing its main technical characteristics. (capacity, use, composition…). The photographs are as accurate as possible but do not bind the Seller in any way. The sale of products presented on the site

www.almalua.com is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

Article 3. Prices

The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. Alma Lua company reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In mainland France, for any order greater than or equal to 180 euros including tax , shipping costs are free; for any order less than 10 euros including tax , a flat rate of participation in the shipping costs will be invoiced to the buyer in the amount of 5 euros including tax .

Article 4. Order and payment terms

Before any order, the buyer must create an account on the site www.almalua.com . The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. Alma Lua company offers the buyer to order and pay for his products in several stages via this payment option:

- Secure payment by Paypal or credit card :

The buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: Credit card (Visa, Master Card, American Express) or Paypal ". The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to a secure interface in order to safely fill in his account references. Paypal or of personal credit card. If the payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing, the debit from his bank, within 70 days of the operation, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of sums can be charged to the holder.

The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an email address and if he has entered it on his order form, the Alma Lua company will send him confirmation of the registration of his order by e-mail.

If the buyer wishes to contact the Alma Lua company , he can do so either by mail to the following address: Alma Lua, 3 rue des goélands, 64200, Biarritz; or by email to the following address: sarah@almalua.com.

Article 5. Retention of title

Alma Lua company retains full ownership of the products sold until full collection of the price, in principal, costs and taxes included.

Article 6. Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Deliveries are made by the service selected during payment. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. Alma Lua company may provide the buyer with the tracking number of his parcel by e-mail. If the buyer is delivered to his home, in the absence of the buyer, he will receive a calling card, which allows him to collect the products ordered in a place of withdrawal, during a specified period. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of the Alma Lua company. . The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All products supplied by Alma Lua company benefit from the legal guarantee provided for by articles 1641 et seq. of the Civil Code. In the event of non-compliance of a product sold, it may be returned to Alma Lua, which will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: Alma Lua 3 rue des goélands, 64200 Biarritz, within thirty days after delivery.

Article 9. Liability

Alma Lua company , in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.

Article 10. Intellectual property

All the elements of the site www.almalua.com are and remain the intellectual and exclusive property of the company Alma Lua . No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

Article 11. Personal data

Alma Lua company undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: Alma Lua, 3 rue des goélands, 64200 Biarritz .

Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Bayonne.