GENERAL CONDITIONS OF SALE
These conditions of sale are concluded on the one hand by the company Alma Lua with a share capital of €14,000 whose head office is located at 3 rue des goélands, 64200 Biarritz, registered with the Trade and Companies Register of Bayonne under the number 89791168100012 hereinafter referred to as "Alma Lua" and managing the site www.almalua.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.almalua.com hereinafter referred to as "the buyer".
Article 1. Object
These conditions of sale are intended to define the contractual relationship between Alma Lua and the buyer and the conditions applicable to any purchase made through the website www.almalua.com. The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.almalua.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand have full legal capacity, allowing him to engage under these general conditions of sale.
Alma Lua retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those which appear on the site www.almalua.com of the company Alma Lua, while stocks last. Alma Lua reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description containing its main technical characteristics (capacity, use, composition, etc.). The photographs are as accurate as possible but do not bind the Seller in any way. The sale of the products presented on the site
www.almalua.com is intended for all buyers residing in countries that fully authorize the entry into their territory of these products.
Article 3. Fees
The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be passed on to the price of the products. Alma Lua reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In mainland France, for any order greater than or equal to 180 euros including tax, shipping costs are free; for all orders of less than 10 euros including tax, a lump sum contribution to shipping costs will be invoiced to the buyer in the amount of 5 euros including tax.
Article 4. Order and terms of payment
Before ordering, the buyer must create an account on the site www.almalua.com.The account creation section is accessible directly from the side menu bar On each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using these informations. The company Alma Lua offers the buyer to order and pay for his products in several steps via this payment option:
- Secure payment by Paypal or credit card :
The buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: Credit card (Visa, Master Card, American Express) or Paypal ”. The next step offers him to check all the information, read and accept these general conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to a secure interface to securely enter their Paypal or personal credit card account credentials. If the payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by bank card is irrevocable. In case of fraudulent use of it, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven to have been made fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the direct debit from his bank, within 70 days following the transaction, or even 120 days if the contract binding him to the latter so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written dispute filed by the cardholder. No cost of restitution of the sums can be charged to the holder.
Confirmation of an order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, Alma Lua will send him confirmation of the registration of his order by e-mail.
If the buyer wishes to contact Alma Lua, the buyer can do so either by post to the following address: Alma Lua, 3 rue des goélands, 64200, Biarritz; either by email to the following address: email@example.com.
Article 5. Retention of title
Alma Lua retains full ownership of the products sold until full payment of the price, in principal, costs and taxes included.
Article 6. Withdrawal
Under article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for return shipping costs.
Article 7 Delivery
Deliveries are made to the address indicated on the order form, which can only be in the agreed geographical area. Deliveries are made by the service selected at checkout. Delivery times are given for information only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. Alma Lua will be able to provide the buyer with the tracking number for their package by e-mail. If the buyer is delivered to his home, in the absence of the buyer, he will receive a delivery notice, which allows him to collect the products ordered from a collection location, for a specified period. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of Alma Lua. The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.
Article 8. Warranty
All the products supplied by the company Alma Lua benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to the Alma Lua company which will take it back, exchange it or refund it. All complaints, requests for exchange or refund must be made by post to the following address: Alma Lua 3 rue des goélands, 64200 Biarritz, within thirty days of delivery.
Article 9. Liability
Alma Lua, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
Article 10. Intellectual Property
All elements of the www.almalua.com website are and remain the exclusive intellectual property of Alma Lua. No one is authorized to reproduce, exploit, or use for any reason whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.
Article 11. Personal data
Alma Lua undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has a right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: Alma Lua, 3 rue des goélands, 64200 Biarritz.
Article 12. Settlement of disputes
These distance selling conditions are subject to French law. For all disputes or disputes, the competent Court will be that of Bayonne.